Exchange Policy
Exchange Policy
"When the intent is pure, fate can change. Clothing is just a material thing."
Size Exchanges
- Size Exchanges: If the product you ordered needs to be exchanged for a different size, please WhatsApp us at our official number: +91 91299 02363, and specify the new size you require. Our fit assist team will get back to you within 2 working days with a solution.
Damaged Products
- Damaged Products: If you receive a damaged product, please share a photograph or an unboxing video clip on WhatsApp within 2 days of receiving your order.
Conditions
- Conditions: We do not exchange or return products based on personal dislike of the style or fit. Furthermore, products that have been customized to your preferences are not eligible for returns or exchanges.
Process Duration
- Process Duration: The exchange process typically takes 9–18 days.
Merchandise Condition
- Merchandise Condition: Please ensure the returned merchandise is unused and includes the original packaging, price tags, and invoice.
Shipping
- Shipping: For exchanges, the garments must be couriered by the customer to our store address: 26, Hanuman Mandir Road Medicine Market, Khayali Ganj, Aminabad, Uttar Pradesh 226018